Accessibility Statement

Last updated: July 1, 2026

My Commitment

I started Tech Help With Q because I saw too many seniors feeling left behind by technology that wasn’t built with them in mind. That same thinking applies to this website. If the site I use to reach you isn’t easy for you to use, I haven’t done my job. Accessibility here isn’t about checking a legal box. It’s about practicing what I preach.

Conformance Target

The Web Content Accessibility Guidelines (WCAG) are the internationally recognized standard for accessible web content. This site is designed and built with WCAG 2.1 Level AA as the target. This is a self-assessment based on my own review and testing, not a formal third-party audit.

What I’ve Built In

• Semantic structure: proper headings, landmarks, and page titles so the layout makes sense whether you’re reading visually or with a screen reader.
• Keyboard navigation: menus, the FAQ accordion, and the contact form can all be operated without a mouse, with a visible focus outline so you always know where you are.
• Click-to-call: my phone number appears as a tap-to-call link, not just plain text, so on a phone or tablet you can reach me with one tap, instead of dialing it by hand.
• Readable, self-hosted fonts: text is set in clear, legible typefaces hosted directly on this site, not pulled from an external font service, so pages load reliably and text renders consistently.
• Large, responsive text: body text starts at a comfortably large size and scales up further on bigger screens, and the whole layout adapts cleanly from phone to desktop.
• Strong colour contrast: body text and muted labels are checked well beyond the WCAG AA minimum, most clearing 7.5:1 (AAA), and buttons and links clear at least 5:1 against their background.
• Clearly visible, labelled forms: every field in the contact form has a visible border you can see, not just a colour fill, plus a clear label tied to it, so it works correctly with screen readers and autofill.
• Descriptive images: photos and graphics include meaningful alt text, and purely decorative icons are hidden from screen readers.
• Respect for motion preferences: if your device is set to reduce motion, the animated elements on this site turn that off automatically.

Known Limitations

I want to be upfront about where this site currently falls short:

• Some content needs JavaScript. The FAQ answers and the mobile navigation menu are revealed using JavaScript. If your browser has JavaScript turned off, that content won’t be visible on the page. If that happens to you, please just email or call me directly and I’ll answer your question right away.
• Booking through Calendly takes you to a third-party site I don’t have full control over. If you find it difficult to use, you’re always welcome to skip it and email me at hi@techhelpwithq.ca to arrange a booking directly.

If you find anything else, I’d genuinely like to know. Real feedback from real visitors is the best way to make this better.

Compatibility

This site is built to work with current versions of major browsers (Chrome, Edge, Firefox, and Safari) and common screen readers. Most content remains readable even without JavaScript, with the exception of the item noted above.

How I Assess This Site

I check accessibility through a mix of manual keyboard-only navigation, screen-reader spot checks, automated accessibility tooling, and colour-contrast verification. This is a self-evaluation, and I re-check the site whenever I make significant changes to it.

Reporting an Accessibility Issue

If any part of this site is hard for you to use, or you need information here in a different format, please get in touch. This matters to me.

Email: hi@techhelpwithq.ca

I aim to respond within a few business days, and I’ll work with you to make sure you get the help you need, one way or another.

Changes to This Statement

As I continue to improve this site, I’ll update this statement to reflect what’s changed. When I do, I’ll update the “Last updated” date above.