Expert Tech Help for Calgary's Seniors

Personalized tech help for Calgary seniors - building confidence with every step.

Patient, local, judgment-free (825) 900-8475

A senior man smiling warmly while confidently using a tablet at home
No such thing as a “silly” question

Everything You Need to Feel Confident with Tech

I know tech - and staying safe online - can feel overwhelming. That’s why my sessions are built for seniors who want to learn at their own pace, with patient support every step of the way. Together, we’ll build your confidence, help you stay independent, and keep you connected to the people and things that matter most.

Stay Safe Online

95% of scams can be avoided with basic knowledge

Learn to recognize and avoid scams targeting seniors

Learn at Your Pace

Step-by-step guidance designed for seniors

No pressure, no judgment - just clear guidance when you need it

Connect with Family

Video calls, photos, messages made simple

Use tech to stay close to the people who matter most

Free · New

A Free App to Help You Out

I made a free app to help with the little tech things that come up. There’s nothing to download and no account to set up - it opens right in your web browser, and it’s there whenever you need a hand.

  • Scam Check Not sure about a text, email, or call? Answer a few simple questions and get a clear answer.
  • Simple Guides Clear, step-by-step help for common tasks, in plain language.
  • Help from Q Reach me in a tap - call, text, email, or book a session.

Works on your phone, tablet, or computer. You can add it to your home screen if you’d like it handy.

Free to use No account needed Nothing to download

The Tech Help with Q Companion app open on a phone, showing a warm welcome from Q and large, easy-to-tap buttons for checking scams, reading simple guides, and contacting Q.

Simple, Personalized Tech Help

Get one-on-one, patient tech help with whatever you need:

  • Smartphone or tablet setup
  • Email, apps, video calls
  • Computer troubleshooting
  • Online safety and security tips
  • Smart home devices
  • Learning AI tools
  • And more - just ask!

Every session is tailored to your needs.

Whether it’s a quick question or a larger project, I’ll take the time to understand your needs and offer a fair price with no surprises.

First time reaching out?

No problem - I’ll walk you through how it works and answer any questions before we book a session.

Need ongoing help?

If you'd like regular support or prefer to learn at your own pace, I can set up ongoing sessions or custom packages to fit your needs.

Straightforward Pricing, No Surprises

Every session is tailored to your needs, and I believe in keeping things simple and transparent - including pricing.

In-Home Tech Help - Calgary

$75 + GST (first hour)

$60 + GST (each additional hour)

Surrounding Communities

(Airdrie, Cochrane, Chestermere, Okotoks, and nearby areas)

$75 + $25 travel + GST (first hour)

$60 + GST (each additional hour)

Q Tech Care Plan

One 60-minute appointment every month - remote or in-home in Calgary

$99 + GST (per month)

$60 + GST (extra time, per hour)

The Q Tech Care Plan

Prefer ongoing help you can count on? The Care Plan gives you one 60-minute appointment every month - remote or in-home in Calgary - so the little things get handled before they become big things.

  • One 60-minute appointment every month
  • Scam, message, and email safety review
  • Device updates and basic cleanup
  • Help with apps, email, video calls, photos, and AI
  • Optional short recap to an approved family member
  • Extra time at $60/hour + GST whenever you need it

A few things to know: the plan is appointment-based, so it doesn't include emergency support or unlimited calls and texts. Your monthly appointment doesn't roll over if unused, and you can cancel anytime with 30 days' notice. In surrounding communities, the usual $25 travel fee applies to in-home visits.

Ready for ongoing peace of mind? It's $99 + GST a month, by card:

Join the Q Tech Care Plan

Payments are handled securely by Stripe. Your card details go straight to them and never touch my systems.

Prepaid Sessions & Gift Cards

Buy your hours ahead of time and save - the bigger the pack, the lower the rate. Use them for any in-home or remote session, whenever you're ready. They also make a lovely gift for a parent, friend, or neighbour.

1-Hour Session

$75 + GST

One hour of patient, one-on-one help - a great first step, or a thoughtful gift.

Buy a 1-Hour Session

3-Hour Pack

$189 + GST

That works out to $63 an hour

Three hours to spread over two or three visits - enough to really settle in and learn at your own pace.

Buy the 3-Hour Pack
Best value

5-Hour Pack

$299 + GST

That works out to $59.80 an hour

Five hours to use whenever you need them - my regular clients' favourite.

Buy the 5-Hour Pack

Buying for a parent or a friend? Just tick “This is a gift” at checkout, and I'll email you a printable gift certificate you can give in person or tuck into a card.

Prepaid hours are good for 12 months and work for in-home or remote sessions. After you buy, just call, text, or email me to set up your visits - your hours are already paid for, so there's no need to book through the online calendar. I'll schedule you in and keep track of your remaining hours. In surrounding communities, the usual $25 travel fee applies to in-home visits. Payments are handled securely by Stripe - your card details go straight to them and never touch my systems.

I keep sessions to a maximum of 2 hours. That's usually enough to make real progress without anyone feeling overwhelmed.

Cancellations: A $25 fee applies to cancellations made within 24 hours of a scheduled appointment.

Common Tech Concerns I Address

I'm afraid I'll break something

Modern devices are designed to be resilient. Learn why your fears are bigger than the actual risks.

Technology changes too fast

The basics stay the same. Focus on what you need, not every new feature that comes out.

I don't want to be a burden

Asking for help isn't being a burden. Learn how to build independence while knowing when to reach out.

Smartphones seem too complicated

Break down smartphones into familiar concepts. It's just a phone with bonus features.

The internet feels unsafe

Learn practical safety tips that let you enjoy the internet's benefits while staying protected.

Passwords are confusing

Simple strategies for creating and managing passwords that keep you safe without the stress.

What Clients Are Saying

5.0 on Google

Trusted by Calgary seniors and their families.

Read all our reviews on Google →
Q, founder of Tech Help With Q

A Little About Me

Hi, I'm Q.

After years in the technology world - from hands-on IT support to leading cybersecurity for major companies - I realized something important. The most powerful tech isn’t about complex code or corporate networks; it’s about people, connection, and confidence.

I started Tech Help with Q because I saw too many people, especially seniors in my own community, feeling left behind or overwhelmed by their devices. I believe everyone deserves patient, clear, and judgment-free help. My goal isn’t just to fix a problem, but to leave you feeling more confident and capable than before we started.

My approach has always been built on collaboration, not friction. I bring a calm, pragmatic perspective to technology. There’s no such thing as a “silly” question, and you’ll never feel rushed. We’ll go at your pace, on your terms, right in your own home.

I began my tech career right here in Calgary and have always valued building trust through honest, straightforward support. It’s a privilege to bring that experience to my neighbours.

When I’m not helping you get the most out of your devices, I’m leading security and compliance programs, so you can rest assured you’re in safe, experienced hands.

Let’s figure this out together.

Common Questions About Tech Help

Ready to get started? Let's find a time that works for you.

Book a session

Tech Help for Communities

I also run hands-on, no-jargon tech workshops for seniors in Calgary - at libraries, senior centres, and local groups.

  • Friendly and approachable
  • Focused on safety, connection, and confidence
  • A great way to get questions answered in a group setting

The two most requested workshops by the community are Detecting & Avoiding Online Scams and AI for Everyday Life - both designed to turn uncertainty into confidence in just one session.

Let’s make tech less overwhelming - and even a little fun.

AI for Everyday Life Workshop

Curious about AI but not sure where to start? This beginner-friendly workshop introduces ChatGPT - a free tool that can help with everyday tasks like writing emails, finding recipes, planning trips, and answering questions.

What you'll learn:

  • What AI is (in plain, simple terms)
  • How to use ChatGPT for practical, everyday tasks
  • Tips for staying safe and protecting your privacy
  • Hands-on practice with real examples

No tech experience required. Participants receive printed take-home guides to continue learning at home.

$199 + GST for a 60–90 minute session, designed for groups of 8 to 15 (larger groups? Let's chat!).

Interested in bringing this workshop to your community, senior centre, or library? Get in touch - I'd love to chat about how we can make it work for your group.

Request a Workshop

Detecting & Avoiding Online Scams Workshop

Feeling confident online starts with knowing what to look for. With fraud now the #1 crime targeting older Canadians, this practical, no-jargon workshop gives you the skills to recognize and prevent scams before they happen. We’ll cover the most common tactics used today and provide simple, effective strategies to protect you and your information.

What you'll learn:

  • How to spot the red flags of phishing emails, phone calls, and romance scams
  • The #1 rule that shuts down high-pressure tactics from any scammer
  • Simple, powerful ways to protect your personal and financial information
  • Hands-on practice with a fun, interactive quiz to test your knowledge

No tech experience required. Participants receive a printed take-home Scam Safety Toolkit to continue learning at home.

Want to keep learning on your own? The Canadian Anti-Fraud Centre is Canada’s central agency for reporting fraud, with up-to-date guidance on the scams making the rounds right now.

$199 + GST for a 60–90 minute session, designed for groups of 8 to 15 (larger groups? Let's chat!).

Interested in bringing this workshop to your community, senior centre, or library? Get in touch - I'd love to chat about how we can make it work for your group.

Request a Workshop

Prefer to start on your own? Try the free Scam Check in the app

Senior woman smiling while looking at a laptop screen

I'm Here to Help You

Not sure what you need yet, or want to arrange a group workshop for your senior centre, library, or community? Send me a message below and ask for a quick call. We'll talk through what would help before you book anything - no pressure, and I'll reply promptly.

Ready to book? Tap the Book button above for a 1-hour or 2-hour session to get your tech fixed right away.

Prefer to talk it through? Call or text me.